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HR Assistant/Advisor

Band 4/5

Main area
Human Resources Department, People and Culture Directorate
Band 4/5
9 months - Secondment
Full time: 37.5 hours per week
Job ref
P&C Human Resources
£26,365 to £36,738 pa Inclu HCAS
Today at 23:59
Interview date

London Ambulance Service covers an area of 620 sq. miles, serves one of the world’s most dynamic and diverse cities and is the busiest ambulance service in the UK. We handle over 1.9 million emergency calls from across the capital and attend more than 1.2 million incidents every single year as well as delivering a 24 hour NHS 111 Integrated Urgent Care Service in South East and North East London that we estimate will respond to around 1.4million urgent care calls by the end of the year.


We employ over 6,000 staff, including volunteers, across London to respond to the health needs of over eight million people who live, work and travel in the capital.

We work closely with our NHS partners and are commissioned by 32 clinical commissioning groups spread across 5 sustainability and transformation partnerships (STPs) and NHS England for our specialist services. We work alongside London’s hospital, mental health and specialist trusts, as well as the five STPs across Greater London.


In addition we work in partnership with the other emergency services, London’s Air Ambulance and London’s Resilience Forums to make sure we are ready and prepared to respond to major incidents and ensure we keep Londoners safe.

As the only pan-London NHS provider we have a unique opportunity to play a leading role in integrating access to emergency and urgent care right across London.


By 2023 we will improve outcomes and experiences for all our patients by providing the right care to patients at the right time, and in the most cost effective way. This will mean up to 122,000 fewer patients being taken to emergency departments when their needs could be better met in a different way, and we will deliver significant efficiencies in avoided costs to the urgent and emergency care sector.

An opportunity has arisen for a secondment to HR within People & Culture. The role is a nine month maternity cover as the HR Assistant in Corporate Services. The post is based at Waterloo. The current Government guidelines allows for home working or working from another LAS location.

The post-holder will work closely with management teams providing advice and support to ensure the highest professional standards maintained in line with best practice, corporate policy and employment legislation. You will provide a comprehensive administrative and general support to the HR Managers and the wider HR Team. You will also act as a first port of call for general HR resources advice to staff and managers.

Previous experience of working in a Human Resources Department and CIPD qualified is desirable.

You will need to have an understanding of the core business of the London Ambulance Service and the current issues and developments.

You should have excellent attention to detail plus excellent interpersonal, written and oral communication skills. The ability to remain calm and resilient under pressure is prerequisite for this position. You should be able to liaise confidently and effectively with all levels of staff and management. You will also need good IT literacy, a flexible, methodical approach to work and have the ability to act appropriately on your own initiative, be pro-active and work with minimal supervision.

‘Priority consideration for this post will be given to ‘at risk’ candidates’

No smoking policyDisability confident committedStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

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Further details / informal visits contact

Sanchia Lyons, Human Resources Manager

[email protected]