Business Engagement Manager
- Band 8A
- Full time: 37.5 hours per week
- London Ambulance Service NHS Trust, 220 Waterloo Road, London, SE1 8SD
- £52,643 - £58,558 per annum inclusive of HCA
- 27/09/2020 23:59
London Ambulance Service covers an area of 620 sq. miles, serves one of the world’s most dynamic and diverse cities and is the busiest ambulance service in the UK. We handle over 1.9 million emergency calls from across the capital and attend more than 1.2 million incidents every single year as well as delivering a 24 hour NHS 111 Integrated Urgent Care Service in South East and North East London that we estimate will respond to around 1.4million urgent care calls by the end of the year.
We employ over 8,000 people who work or volunteer across London to respond to the health needs of over eight million people who live, work and travel in the capital. We work closely with our NHS partners and are commissioned by 32 clinical commissioning groups spread across 5 sustainability and transformation partnerships (STPs) and NHS England for our specialist services. We work alongside London’s hospital, mental health and specialist trusts, as well as the five STPs across Greater London.
In addition we work in partnership with the other emergency services, London’s Air Ambulance and London’s Resilience Forums to make sure we are ready and prepared to respond to major incidents and ensure we keep Londoners safe. As the only pan-London NHS provider we have a unique opportunity to play a leading role in integrating access to emergency and urgent care right across London.
By 2023 we will improve outcomes and experiences for all our patients by providing the right care to patients at the right time, and in the most cost effective way. This will mean up to 122,000 fewer patients being taken to emergency departments when their needs could be better met in a different way, and we will deliver significant efficiencies in avoided costs to the urgent and emergency care sector.
London Ambulance is recruiting a number of vacancies in IM&T Directorate, are you an IT professional looking to move into a role where you can make a difference ?
Are you are exceptional communicator? We are looking for a Business Engagement Manager to work proactively with our users to understand requirements, build business cases, identify priorities, as well as monitoring and supporting delivery of service levels. This is a critical role within our IM&T team and represents the voice of customer.
It is essential your personal statement addresses the PERSON SPECIFICATION criteria for the role you are applying for.
These roles are a mix of home working, office based at our HQ in Waterloo and will support teams in our other locations in across London.