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Clinical Team Navigator - Barking

Band 7

Main area
Integrated Urgent Care
Band 7
Job ref
Maritime House, Barking
£42,313 - £48,515 (incl HCAS)
25/10/2019 23:59

London Ambulance Service covers an area of 620 sq. miles, serves one of the world’s most dynamic and diverse cities and is the busiest ambulance service in the UK. We handle over 1.9 million emergency calls from across the capital and attend more than 1.2 million incidents every single year as well as delivering a 24 hour NHS 111 Integrated Urgent Care Service in South East and North East London that we estimate will respond to around 1.4million urgent care calls by the end of the year.


We employ over 6,000 staff, including volunteers, across London to respond to the health needs of over eight million people who live, work and travel in the capital.

We work closely with our NHS partners and are commissioned by 32 clinical commissioning groups spread across 5 sustainability and transformation partnerships (STPs) and NHS England for our specialist services. We work alongside London’s hospital, mental health and specialist trusts, as well as the five STPs across Greater London.


In addition we work in partnership with the other emergency services, London’s Air Ambulance and London’s Resilience Forums to make sure we are ready and prepared to respond to major incidents and ensure we keep Londoners safe.

As the only pan-London NHS provider we have a unique opportunity to play a leading role in integrating access to emergency and urgent care right across London.


By 2023 we will improve outcomes and experiences for all our patients by providing the right care to patients at the right time, and in the most cost effective way. This will mean up to 122,000 fewer patients being taken to emergency departments when their needs could be better met in a different way, and we will deliver significant efficiencies in avoided costs to the urgent and emergency care sector.

Clinical Team Navigator, Clinical Assessment Service (CAS)

111/Integrated Urgent Care Centre (Barking)

Band 7 £42,313 to £48,515 PA (inclusive of Outer London HCAS)                     

Unsocial hours payable, as applicable, under Section 2

Please note this post is open to current London Ambulance Service employees only

As part of the multi-disciplinary Clinical Assessment Service (CAS) team, you will provide clinical oversight of the calls and clinical support within the IUC. You will assist in maintaining patient safety and achieving the best patient outcomes via enhanced telephone assessment and triage.

As the first line manager for the Trust’s Clinical Advisors working within the IUC, you will also be responsible for the supervision and management of this group of staff including providing advice, guidance, direction and leadership in addition to managing day to day matters such as rotas, absence and welfare issues.

To succeed in this role you will need excellent communication skills, the ability to work under pressure and to plan and prioritise your workload.  A sound decision maker, with the ability to work to deadlines, you will have a good understanding of tele-health consultation and the skills needed to deliver this.

You will need to be a registered Paramedic/Nurse with significant post qualification experience and preferably at least 1 years Clinical Hub or CAS experience.

Want to know more?

For an informal discussion or enquiry please email [email protected]

Closing date for applications:  Monday 21 October, 2019

No smoking policyStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Disability confident committed

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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