- Integrated Urgent Care
- Band 6
- Maritime House, Barking
- £34,961 - £42,010 (including HCAS)
- 24/02/2020 23:59
London Ambulance Service covers an area of 620 sq. miles, serves one of the world’s most dynamic and diverse cities and is the busiest ambulance service in the UK. We handle over 1.9 million emergency calls from across the capital and attend more than 1.2 million incidents every single year as well as delivering a 24 hour NHS 111 Integrated Urgent Care Service in South East and North East London that we estimate will respond to around 1.4million urgent care calls by the end of the year.
We employ over 6,000 staff, including volunteers, across London to respond to the health needs of over eight million people who live, work and travel in the capital.
We work closely with our NHS partners and are commissioned by 32 clinical commissioning groups spread across 5 sustainability and transformation partnerships (STPs) and NHS England for our specialist services. We work alongside London’s hospital, mental health and specialist trusts, as well as the five STPs across Greater London.
In addition we work in partnership with the other emergency services, London’s Air Ambulance and London’s Resilience Forums to make sure we are ready and prepared to respond to major incidents and ensure we keep Londoners safe.
As the only pan-London NHS provider we have a unique opportunity to play a leading role in integrating access to emergency and urgent care right across London.
By 2023 we will improve outcomes and experiences for all our patients by providing the right care to patients at the right time, and in the most cost effective way. This will mean up to 122,000 fewer patients being taken to emergency departments when their needs could be better met in a different way, and we will deliver significant efficiencies in avoided costs to the urgent and emergency care sector.
***Please note that this role is also open to both Nurses and Paramedics as substantive or secondment (secondment for a minimum of 6 months)***
The post holder will be responsible for the assessment of health and clinical needs, utilising professional clinical judgement, supported by NHS Pathways decision support software. This requires generalist and specialist skills to assess and deliver care to patients across all age groups in an e-health (contact centre) environment. Applying critical thinking skills you will provide assessment, medication advice and health information, enabling individuals to access the appropriate level of care or provide advice to manage their symptoms at home.
In this role you will have good awareness of performance and clinical governance standards required both personally and for the team and continually strive to exceed these targets within all relevant clinical safety frameworks. You will work with colleagues to ensure continuous improvement of services to patients and other stakeholders.
You will need to have a Professional clinical qualification and active registration with the relevant regulator, e.g. first level registered nurse with active NMC registration or HCPC registration, together with post registration experience in primary, acute or ambulance setting and evidence of commitment to continuing professional development. As a Band 6 clinical practitioner you will be expected to show leadership and to act as a mentor or preceptor towards more junior colleagues: evidence of current experience in these areas is desirable.
As a clinical point of contact for patients accessing the NHS 111 service you must have the ability to work under pressure and remain calm and be able to work effectively as part of a team as well as on your own initiative.
In order to be licensed to use the NHS Pathways system you will be required to successfully complete a training course to provide you with the necessary skills and clinical knowledge. Please note the first three weeks are full time Monday – Friday.
On completion of the first three weeks of training you will be required to work on a shift roster returning to the classroom for weeks 7 and 8 for a further 3 days. After completion of the health advisor core modules, then a Clinical Core module will be arranged before become a Senior Clinical Advisor. You must be able to commit to the requirements to work a roster that covers days, nights, weekends and public holidays.
This role is based at Barking (Maritime House), close to Barking station.
Applicants who have already completed NHS Pathways training elsewhere will undertake a shorter fast-track induction.
PLEASE ENSURE THAT YOU CLEARLY EVIDENCE HOW YOU MEET THE PERSON SPECIFICATION FOR THIS ROLE BY ADEQUATELY COMPLETING THE ‘SUPPORTING INFORMATION’ SECTION OF THE APPLICATION FORM. PLEASE NOTE THAT NHS JOBS WILL NOT ALLOW YOU TO TYPE ANY MORE THAN 1,500 WORDS IN THIS SECTION
You must have appropriate UK professional registration.
Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the resident labour market test. UK Visas and Immigration (UKVI) requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UKVI website. From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks for Overseas Applicants.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Further details / informal visits contact
Lee Taylor - Clinical Operations Manager