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Senior Clinical Advisor 111 (Nurse/Paramedic) - Barking

Band 6

Main area
Integrated Urgent Care
Band 6
Full Time/Part Time
Job ref
Maritime House
£36,070 - £42,712 per annum
Salary period
08/11/2020 23:59

London Ambulance Service covers an area of 620 sq. miles, serves one of the world’s most dynamic and diverse cities and is the busiest ambulance service in the UK. We handle over 1.9 million emergency calls from across the capital and attend more than 1.2 million incidents every single year as well as delivering a 24 hour NHS 111 Integrated Urgent Care Service in South East and North East London that we estimate will respond to around 1.4million urgent care calls by the end of the year.


We employ over 8,000 people who work or volunteer, across London to respond to the health needs of over eight million people who live, work and travel in the capital. We work closely with our NHS partners and are commissioned by 32 clinical commissioning groups spread across 5 sustainability and transformation partnerships (STPs) and NHS England for our specialist services. We work alongside London’s hospital, mental health and specialist trusts, as well as the five STPs across Greater London.


In addition we work in partnership with the other emergency services, London’s Air Ambulance and London’s Resilience Forums to make sure we are ready and prepared to respond to major incidents and ensure we keep Londoners safe.

As the only pan-London NHS provider we have a unique opportunity to play a leading role in integrating access to emergency and urgent care right across London.


By 2023 we will improve outcomes and experiences for all our patients by providing the right care to patients at the right time, and in the most cost effective way. This will mean up to 122,000 fewer patients being taken to emergency departments when their needs could be better met in a different way, and we will deliver significant efficiencies in avoided costs to the urgent and emergency care sector.

NHS 111 Senior Clinical Advisor (Integrated Urgent Care) – NHS Pathways trained

Based at Barking, North East London

Band 6 - £36,070 – £42,712 (inc. outer London HCAS) plus unsocial hours, as appropriate, in line with Section 2.

We are looking for experienced NHS Pathways trained clinicians to work within our Integrated Urgent Care Clinical Assessment Service, assessing a wide range of health and clinical needs, ensuring the most appropriate care is delivered to our patients.

As a Senior Clinical Advisor, you will be responsible for the triage and assessment of patients’ using your professional clinical judgment, supported by NHS Pathways decision support software. You will need to deliver care to a diverse range of patients, relatives and carers within our NHS111 call centre environment. Applying critical thinking skills, you will be providing assessment, medication advice and health information, supporting patients to access the appropriate level of care for their specific needs or to provide advice to manage their symptoms at home.

To excel in this role, you will:

  • Be a registered professional with an appropriate regulatory body (HCPC, NMC first level) with current, valid registration
  • Have substantial, autonomously practising, post qualification experience working in a primary, acute or ambulance setting with experience of clinical assessment
  • Hold a current and up to date NHS Pathways licence to use the CDSS triage system
  • Be a NHS Pathways trained coach or have a commitment to undertake further training to provide mentoring and coaching for students, health advisors and other clinicians
  • Be committed to continuing your professional development and maintenance of clinical assessment skills
  • Have excellent interpersonal and communication skills with enthusiasm and passion to deliver high quality patient care
  • Be computer literate including the use of MS Office packages
  • Be able to work under pressure and deal sensitively with distressing or emotional situations
  • Be able to work effectively as part of a team with a variety of clinical specialists within the IUC as well as on your own initiative

In this role you will have a good awareness of performance and clinical governance standards required both personally and for the team and continually strive to exceed these targets within all relevant clinical safety frameworks. You will work with colleagues to ensure continuous improvement of services to patients and other stakeholders.

This is a 24/7 role and there is a requirement to work a variety of shifts including evenings, nights, weekends and bank holidays.  Unsocial hours is payable, in addition to the salary quoted dependent upon working pattern.

For further details or an informal discussion/visit please contact:  Lee Taylor, Clinical Operations Manager at

Closing date for applications will be Sunday 8th November 2020

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Applicant requirements

You must have appropriate UK professional registration.

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the resident labour market test. UK Visas and Immigration (UKVI) requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UKVI website. From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks for Overseas Applicants.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

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