- Client Services
- Band 6
- Full time, 37.5 hours per week
- IM&T Desktop Support
- £31,878 to £42,046 pa. incl. HCAS
- 21/03/2018 23:59
London Ambulance Service NHS Trust is the busiest emergency ambulance service in the UK with over 4,500 staff who works across a wide range of roles. Our service operates over an area of approximately 620 square miles across London based in 70 ambulance stations.
We serve more than eight million people who live and work in the London area. Our main role is to respond to emergency 999 calls, getting medical help to patients who have serious or life-threatening injuries or illnesses as quickly as possible.
However, many of our patients have less serious illnesses or injuries, and do not need to be sent an ambulance on blue lights and sirens. Often these patients will receive more appropriate care somewhere other than at hospital and so we provide a range of care to them, recognising that many have complex problems or long-term medical conditions. We also provide clinical assessments over the phone to more callers with less serious illnesses and injuries.
As an integral part of the NHS in London, we work closely with hospitals and other healthcare professionals, as well as with other emergency services. We are also central to planning for, and responding to, large-scale events or major incidents in the capital.
In everything we do, we will provide Care, Clinical excellence and commitment.
Care - Helping people when they need us; treating people with compassion, dignity and respect; having pride in our work and our organisation.
Clinical excellence - Giving our patients the best possible care; leading and sharing best clinical practice; using staff and patient feedback and experience to improve our care.
Commitment -Setting high standards and delivering against them; supporting our staff to grow, develop and thrive; Learning and growing to deliver continual improvement.
The London Ambulance Service (NHS) Trust is a constantly evolving organisation which provides emergency health care services to the public in the Greater London Area.
Working as part of the Desktop Support Team, you will need to have experience in the fixing and building of desktop systems running Microsoft Operating Systems and Applications, plus Printers and ancillary devices. You will work as part of a team in looking after 4,000 Computers and 250 Printers over the whole of the London metropolitan area.
This demanding post requires excellent interpersonal and organisational skills to organise busy daily workloads, and the ability to communicate well at all levels. A flexible approach is essential, as is the need to work well under pressure and as part of a team.
As an NHS employee you will have access to a wide range of benefits and the NHS pension Scheme and the Trusts is committed to Improving Working Lives of all staff offering a wide range of flexible working options for employees.
Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the resident labour market test. UK Visas and Immigration (UKVI) requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UKVI website. From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks for Overseas Applicants.
Documents to download
To print a document or save it to your computer, please click with your right mouse button on the document title and select "Save Target As...". You can then save the document in a suitable place on your computer ready to print it out. Clicking with the left mouse button will open the document in a new window (if your web browser can do so).
Further details / informal visits contact
Les Taylor, Client Services Manager, Les.Taylor@lond-amb.nhs.uk
If you have problems applying, contact