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Clinical Advisor

Band 6

Main area
Band 6
6 month secondment for internal candidates, permanent for external candidates.
Minimum 23 hours per week
Job ref
999 Clinical Hub
£36,481 to £44,044 pa Inc HCAS
18/08/2019 23:59

London Ambulance Service NHS Trust is the busiest emergency ambulance service in the UK with over 5,000 staff who works across a wide range of roles. Our service operates over an area of approximately 620 square miles across London based in 70 ambulance stations. 


We serve more than eight million people who live and work in the London area. Our main role is to respond to emergency 999 calls, getting medical help to patients who have serious or life-threatening injuries or illnesses as quickly as possible.


However, many of our patients have less serious illnesses or injuries, and do not need to be sent an ambulance on blue lights and sirens. Often these patients will receive more appropriate care somewhere other than at hospital and so we provide a range of care to them, recognising that many have complex problems or long-term medical conditions. We also provide clinical assessments over the phone to more callers with less serious illnesses and injuries. 


As an integral part of the NHS in London, we work closely with hospitals and other healthcare professionals, as well as with other emergency services. We are also central to planning for, and responding to, large-scale events or major incidents in the capital. 


In everything we do, we are Respectful, Professional, Innovative and Collaborative. 


Respectful - Caring for our Patients and each other with compassion and empathy. Championing quality and diversity. Acting fairly.


Professional - Acting with honesty and integrity. Aspiring to clinical, technical and managerial excellence. Leading by example. Being accountable and outcomes orientated.


Innovative - Thinking creatively. Driving value and sustainable change. Harnessing technology and new ways of working. Taking courageous decisions.


Collaborative: Listening and learning from each other. Working with partners. Being open and transparent. Building trust.



Clinical Advisor (Nurse or Paramedic or those with dual registration wanting to maintain clinical expertise), Clinical Hub

Emergency Operations Centre (HQ Site, SE1 and Bow Site, E3)


Band 6 £36,481 - £44,044 PA Inclusive HCAS

Permanent position for external Candidates and 6 month secondment for internal candidates.


It’s an exciting time to join the multi-professional team of Clinical Advisors at the London Ambulance Service. Using your experience as a Nurse or Paramedic, you will be able to provide a full telephone based clinician assessment and ensure our patients are signposted to the most appropriate level of care.


We particularly welcome Nurses from a range of clinical backgrounds, including paediatrics, community, gynaecology and end of life care. For those who are dual qualified registrants, with an adult nursing registration, the opportunity to work flexibly, can contribute toward your revalidation requirements (those with a dual registration as a midwife/mental health nurse/specialist community health nursing or health visitor wanting to maintain clinical skills as an adult nurse are also welcome).

Our vision is to be a World-class Ambulance Service for a World-class city


We want to be London’s primary integrator of access to urgent and emergency care ‘on scene’, ‘on phone’ and ‘on line’.


Be part of the team as we work to further integrate ambulance services with community health teams and social care hubs to enable the delivery of high quality and cost-effective delivery of urgent and social care.


As a Clinical Advisor you will provide a full telephone based clinical assessment function and deliver a high level of service, supporting patients to access the most appropriate level of care including advice to manage their symptoms at home.


This is a rewarding challenge affording you the opportunity to utilise your clinical expertise to enable our patients to have the most appropriate care and advice in the appropriate location and the appropriate time.


Want to know more?


Candidates will be registered Paramedics or Nurses with significant post qualification experience. Candidates must possess excellent communication and interpersonal skills including the ability to undertake a high level of clinical questioning and analysis.


Clinical experience within the last 6 months in the pre-hospital field/Emergency Department or similar setting is essential.


Successful candidates at shortlisting will be invited to attend an interview/assessment on 3rd & 5th September. Please note no other dates will be available.


Training is currently planned for 14th October 2019.
These dates are subject to change
Full attendance and successful completion is mandatory for the entire course.


Post course you will be required to complete a minimum of seven mentored consolidation shifts in either Waterloo or Bow Emergency Operations Centre (please note parking is restricted at both sites).


These shifts must be completed within 4 weeks post course completion.




No smoking policyStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Disability confident committed

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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Further details / informal visits contact

Liam Kenny 

Clinical Hub Support Manager 


[email protected]