Current vacancies

Business Manager to the Deputy Director, Clinical Education and Standards

NHS AfC: Band 8a

Main area
Clinical Education and Standards
NHS AfC: Band 8a
37.5 hours per week
Job ref
Waterloo HQ
£40,428 to £48,514 p.a plus 20% HCAS
Today at 23:59

London Ambulance Service NHS Trust is the busiest emergency ambulance service in the UK with over 4,500 staff who works across a wide range of roles. Our service operates over an area of approximately 620 square miles across London based in 70 ambulance stations. 

We serve more than eight million people who live and work in the London area. Our main role is to respond to emergency 999 calls, getting medical help to patients who have serious or life-threatening injuries or illnesses as quickly as possible.

However, many of our patients have less serious illnesses or injuries, and do not need to be sent an ambulance on blue lights and sirens. Often these patients will receive more appropriate care somewhere other than at hospital and so we provide a range of care to them, recognising that many have complex problems or long-term medical conditions. We also provide clinical assessments over the phone to more callers with less serious illnesses and injuries. 

As an integral part of the NHS in London, we work closely with hospitals and other healthcare professionals, as well as with other emergency services. We are also central to planning for, and responding to, large-scale events or major incidents in the capital. 

In everything we do, we will provide Care, Clinical excellence and commitment. 

Care - Helping people when they need us; treating people with compassion, dignity and respect; having pride in our work and our organisation.

Clinical excellence - Giving our patients the best possible care; leading and sharing best clinical practice; using staff and patient feedback and experience to improve our care.

Commitment -Setting high standards and delivering against them; supporting our staff to grow, develop and thrive; Learning and growing to deliver continual improvement.


The Role

As one of the largest ambulance services in the world we rely upon excellent clinical education and clinical practice, and the Clinical Education and Standards Department within the Medical Directorate is the lead for ensuring high standards are maintained. The department is seeking a dynamic, flexible and highly motivated individual with a passion for education and service improvement.
The post holder will support the Deputy Director, Clinical Education and Standards, exercising a high level of discretion and authority in decision-making and actions to reduce the pressure on the time and workload of their Deputy Director. This is a key role in managing the strategic and day to day business of the department and will include oversight of the Office functions and administration, and planning the Deputy Director’s time.

The Business manager will support the Deputy Director and Department Leads in delivering their Business Plans, including work on developing new initiatives whilst supporting optimal delivery of current service performance. The post holder will work as a member of the Clinical Education and Standards Management Team, who have collective responsibility for clinical education delivery, performance and success.

We are looking for a suitably qualified and well-organised business manager with excellent communication and leadership skills, ready to excel in this position and hit the ground running. Candidates must have a proven track record in strategic and business management. A background in emergency services would be an advantage but is not essential.

This role would be very suitable for someone seeking a career in health or education management. If you feel you have the skills, knowledge, drive and enthusiasm for this exciting post please apply.

Closing date: 18th August 2017

Interview date: 4th September 2017 – London Location

Please note that for this vacancy, your supporting statement must start with "Three reasons to shortlist me", and provide those reasons in no less than 300 words. If this section is not included, you will not be considered for shortlisting. Also note that applicants may be required to complete an online assessment as part of the shortlisting process.

Positive about disabled peopleStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Applicant requirements

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the resident labour market test. UK Visas and Immigration (UKVI) requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UKVI website. From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks for Overseas Applicants.

Documents to download

To print a document or save it to your computer, please click with your right mouse button on the document title and select "Save Target As...". You can then save the document in a suitable place on your computer ready to print it out. Clicking with the left mouse button will open the document in a new window (if your web browser can do so).

Apply online now

Further details / informal visits contact

Tina Ivanov, Deputy Director Clinical Education and Standards

Contact us

If you have any recruitment queries, please email our recruitment department.


Top 100 employer

Stonewall 2014