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Freedom to Speak Up Guardian

Band 7

Main area
Corporate Governance
Band 7
Part time, 18.75 hours per week
Job ref
CORP Corporate Governance Directorate
£38,035 to £48,256 p.a inclusive HCAS. (pro rata if part time)
25/03/2018 23:59

London Ambulance Service NHS Trust is the busiest emergency ambulance service in the UK with over 4,500 staff who works across a wide range of roles. Our service operates over an area of approximately 620 square miles across London based in 70 ambulance stations. 

We serve more than eight million people who live and work in the London area. Our main role is to respond to emergency 999 calls, getting medical help to patients who have serious or life-threatening injuries or illnesses as quickly as possible.

However, many of our patients have less serious illnesses or injuries, and do not need to be sent an ambulance on blue lights and sirens. Often these patients will receive more appropriate care somewhere other than at hospital and so we provide a range of care to them, recognising that many have complex problems or long-term medical conditions. We also provide clinical assessments over the phone to more callers with less serious illnesses and injuries. 

As an integral part of the NHS in London, we work closely with hospitals and other healthcare professionals, as well as with other emergency services. We are also central to planning for, and responding to, large-scale events or major incidents in the capital. 

In everything we do, we will provide Care, Clinical excellence and commitment. 

Care - Helping people when they need us; treating people with compassion, dignity and respect; having pride in our work and our organisation.

Clinical excellence - Giving our patients the best possible care; leading and sharing best clinical practice; using staff and patient feedback and experience to improve our care.

Commitment -Setting high standards and delivering against them; supporting our staff to grow, develop and thrive; Learning and growing to deliver continual improvement.


Band 7 Part time (18.75 hours per week) Permanent.
To apply for this role you will need to register with TRAC (Internal Recruitment System) and complete the online application form.

Closing date for completed applications is Sunday 25 March           

An exciting opportunity has arisen, for a clinical or non-clinical member of staff, to lead and develop the NHS Freedom to Speak Up agenda across the London Ambulance Service.
The Freedom to Speak Up Guardian will encourage and enable all staff to raise concerns, to positively improve both services for patients and the working environment of colleagues. You will recruit and support a network of ‘advocates’, who will assist in driving this positive cultural change across the Trust.

You understand how difficult it can be to speak up, and you will need to listen objectively and compassionately, supporting staff at all levels to raise issues which are sensitive and complex. You will liaise with senior operational and management teams, to ensure concerns are acted upon in a timely and effective manner.

You will develop open and honest working relationships with the CEO, Director of Corporate Goverance, Chief Quality Officer and the Trust Board, holding them to account for supporting and embedding a speaking up culture. You will assess trends and report on areas of concern. Independent and impartial, you will highlight unresolved issues with the National Guardian’s Office. Additionally, you will hold regular meetings with a network of regional Guardians and the National Ambulance Network.

Applications are very welcome from all sections of the workforce and will be judged on the strength of the supporting information. For an informal chat please contact Philippa Harding, Director of Corporate Governance

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Applicant requirements

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the resident labour market test. UK Visas and Immigration (UKVI) requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UKVI website. From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks for Overseas Applicants.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

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Apply online now

Further details / informal visits contact

Philippa Harding, telephone 02077832498