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Media & Campaigns Officer

Band 5

Main area
Media & Campaigns
Band 5
Full time: 37.5
Job ref
C&E Media & Campaigns
£29,888 to £36,738 pa Inc HCAS
10/06/2020 23:59
Interview date

London Ambulance Service covers an area of 620 sq. miles, serves one of the world’s most dynamic and diverse cities and is the busiest ambulance service in the UK. We handle over 1.9 million emergency calls from across the capital and attend more than 1.2 million incidents every single year as well as delivering a 24 hour NHS 111 Integrated Urgent Care Service in South East and North East London that we estimate will respond to around 1.4million urgent care calls by the end of the year.


We employ over 6,000 staff, including volunteers, across London to respond to the health needs of over eight million people who live, work and travel in the capital.

We work closely with our NHS partners and are commissioned by 32 clinical commissioning groups spread across 5 sustainability and transformation partnerships (STPs) and NHS England for our specialist services. We work alongside London’s hospital, mental health and specialist trusts, as well as the five STPs across Greater London.


In addition we work in partnership with the other emergency services, London’s Air Ambulance and London’s Resilience Forums to make sure we are ready and prepared to respond to major incidents and ensure we keep Londoners safe.

As the only pan-London NHS provider we have a unique opportunity to play a leading role in integrating access to emergency and urgent care right across London.


By 2023 we will improve outcomes and experiences for all our patients by providing the right care to patients at the right time, and in the most cost effective way. This will mean up to 122,000 fewer patients being taken to emergency departments when their needs could be better met in a different way, and we will deliver significant efficiencies in avoided costs to the urgent and emergency care sector.

Media & Campaigns Officer

MEDIA & CAMPAIGNS OFFICER, Waterloo, Band 5, £29,888 to £36,738 per annum (includes high cost area supplement) plus On-call allowance.

London Ambulance Service is the busiest ambulance service in the country handling almost 2 million emergency calls a year and attending more than 3,000 incidents a day.

If you are an ambitious communications specialist looking for a challenging mix of reactive and proactive media opportunities promoting a world-class ambulance service then we want to hear from you.

A self-starter, you will be the first point of contact into the communications team for media queries and requests for interviews. Enquiries range from information about critical incidents to complex reputational issues, so good judgement and confidence when dealing with journalists is a must.

This is a rewarding and varied job. As well as the reactive, you will play a central role in proactive campaigns making a real difference to people’s lives and health - whether recruiting paramedics and 999 call handlers, promoting training in basic life support skills in communities or reducing harm from alcohol. You will need to help identify stories and generate ideas that promote the clinical excellence of our ambulance crews to traditional media as well as through our digital channels.

Personal resilience is vital: you may find yourself giving communications support at the scene of a major incident or briefing regional and national media on the thousands of incidents we are called to in the capital every day.

You also will have a strong track record of drafting engaging press releases for national, regional and trade press and in successfully pitching stories to journalists.

This is a busy press office and you will be well-organised, have excellent interpersonal skills, and a sound understanding of the media. You will be expected to take part in our out-of-hours rota which attracts additional payment.

Proven experience working in a busy press office, journalism role or implementing PR campaigns is essential.

Priority will be given to London Ambulance Service employees who are at risk of redundancy

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Further details / informal visits contact

Sam Matthews 

Media & Campaigns Manager

[email protected]