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Mental Health Specialist Practitioner

Band 7

Main area
Mental Health Joint Response Car
Band 7
Full time - 37.5 hours per week
Job ref
£49,036 - £55,049 per annum inclusive of HCAS
Salary period
13/02/2023 23:59

London Ambulance Service covers an area of 620 sq. miles, serves one of the world’s most dynamic and diverse cities and is the busiest ambulance service in the UK. We handle over 1.9 million emergency calls from across the capital and attend more than 1.2 million incidents every single year as well as delivering a 24 hour NHS 111 Integrated Urgent Care Service in South East and North East London that we estimate will respond to around 1.4million urgent care calls by the end of the year.


We employ over 8,000 people who work or volunteer across London to respond to the health needs of over eight million people who live, work and travel in the capital. We work closely with our NHS partners and are commissioned by 32 clinical commissioning groups spread across 5 sustainability and transformation partnerships (STPs) and NHS England for our specialist services. We work alongside London’s hospital, mental health and specialist trusts, as well as the five STPs across Greater London.


In addition we work in partnership with the other emergency services, London’s Air Ambulance and London’s Resilience Forums to make sure we are ready and prepared to respond to major incidents and ensure we keep Londoners safe. As the only pan-London NHS provider we have a unique opportunity to play a leading role in integrating access to emergency and urgent care right across London.


By 2023 we will improve outcomes and experiences for all our patients by providing the right care to patients at the right time, and in the most cost effective way. This will mean up to 122,000 fewer patients being taken to emergency departments when their needs could be better met in a different way, and we will deliver significant efficiencies in avoided costs to the urgent and emergency care sector.

Job overview

  • The Mental Health Specialist Practitioner will provide specialist enhanced clinical assessment and support specifically to patients who have called the London Ambulance Service for Mental Health issues, or suspected Mental Health issues
  • The post-holder will follow a six week rolling rota that will see them complete shifts within our Emergency Operations Centre undertaking telephone assessments on patients experiencing a mental health crisis as well as working alongside a paramedic on our Mental Health Joint Response Car. 
  • Working as an autonomous practitioner the post holder is expected to provide advanced assessment, clinical decisions and co-ordinated complex and challenging situations in regards to the management and treatment of this patient group. The Mental Health Specialist Practitioner will be deployed to as both a primary and an additional resource to mental health patients as well as conducting telephone assessments and provide remote advice to crews on-scene with mental health patients

Main duties of the job

  • As a highly proficient Mental Health Practitioner they will provide mental state/ risk assessment of callers and be expected to practice with a positive risk taking framework. They will demonstrate advanced breadth of knowledge and critical thinking and provide expert second opinion in terms of diagnostics and management, where required. At times the role will be demanding and the Mental Health Specialist Practitioners will be expected to manage an autonomous workload.
  • In addition, the Mental Health Specialist Practitioner will be expected to have a special interest area and will deliver training to a range of staff groups across the trust as well as promoting joint working with colleagues within other MH trusts 
  • The JD provides a general outline of the post but it is not intended to be a rigid final list of duties. Therefore, from time to time, it may be amended in consultation with the post holder to meet the service needs.

Working for our organisation

London Ambulance Service NHS Trust is the biggest and busiest emergency ambulance service in the UK with over 5,500 staff who work across a wide range of roles. Our service operates over an area of approximately 620 square miles across London based in 70 ambulance stations.

As an integral part of the NHS in London, we work closely with hospitals and other healthcare professionals, as well as with other emergency services. We are also central to planning for, and responding to, large-scale events or major incidents in the capital.

Post location: Kenton and Chase Farm Ambulance Stations

Detailed job description and main responsibilities

Provide specialist mental health input as part of pre-hospital mental health care within the London Ambulance Service by:

  • Rotating through the Emergency Operations Centre conducting telephone based assessments and face to face assessments as part of the Mental Health Joint Response Car.
  • Ensuring that there is a parity of esteem for patients using the LAS for a Mental Health crisis.
  • Maintaining consistently high CPI scores for clinical care as per audit procedure.
  • Regular delivery of training sessions to LAS staff
  • Developing strong local links with relevant Mental Health providers
  • Supporting the Consultant Nurse and Paramedic Mental Health in the development of services.
  • Being a visible leader and champion of evidence based mental health care.
  • Establish and maintain collaborative working relationships across all Sectors/services in the organization, and external partners, e.g. EOC, Clinical Hub, A&E department leads, Other NHS providers, including Mental Health Providers and Service user groups
  • Demonstrate expertise in acute mental health care in the pre-hospital setting.
  • Operate as an autonomous practitioner responding at times as a sole resource
  • Demonstrate clinical leadership and co-ordination to the management of patients in a Mental Health Crisis

Person specification


Essential criteria
  • BSc in relevant degree or equivalent experience
  • Significant post registration experience with current NMC/HCPC registration
  • Mentorship Qualification and experience of mentoring students
  • Commitment to CPD
Desirable criteria
  • Willingness to undertake the Advanced Practice Course
  • Master’s degree in healthcare related subject or equivalent experience


Essential criteria
  • Advanced bio psychosocial mental health assessment skills, including formulation and differential diagnosis and experience of autonomous decision making
  • Significant post registration experience in acute mental health care
  • Working with patients in their own home
  • Current understanding of research, and application of evidence based practice
  • Ability to work in high pressured environments
  • Management of agitated and hostile patients


Essential criteria
  • Well-developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams, and have them understand the Trust’s and your performance expectations
  • Experience of working autonomously as a practitioner with patients experiencing a mental health crisis
  • Contributing to the development of policy, protocols and procedures
  • Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them
  • Experience of clinical leadership

Employer certification / accreditation badges

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Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Carly Lynch
Job title
Consultant Nurse for Mental Health
Email address