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Fleet Mobile Workshop Technician

Band 5

Main area
Band 5
Full time - 37.5 hours per week
Job ref
SAP Workshop
Pan London
£32,720 - £39,769 per annum inclusive of HCAS
Salary period
30/06/2023 23:59

London Ambulance Service covers an area of 620 sq. miles, serves one of the world’s most dynamic and diverse cities and is the busiest ambulance service in the UK. We handle over 1.9 million emergency calls from across the capital and attend more than 1.2 million incidents every single year as well as delivering a 24 hour NHS 111 Integrated Urgent Care Service in South East and North East London that we estimate will respond to around 1.4million urgent care calls by the end of the year.


We employ over 9,000 people who work or volunteer across London to respond to the health needs of over eight million people who live, work and travel in the capital. We work closely with our NHS partners and are commissioned by 32 clinical commissioning groups spread across 5 sustainability and transformation partnerships (STPs) and NHS England for our specialist services. We work alongside London’s hospital, mental health and specialist trusts, as well as the five STPs across Greater London.


In addition we work in partnership with the other emergency services, London’s Air Ambulance and London’s Resilience Forums to make sure we are ready and prepared to respond to major incidents and ensure we keep Londoners safe. As the only pan-London NHS provider we have a unique opportunity to play a leading role in integrating access to emergency and urgent care right across London.


By 2023 we will improve outcomes and experiences for all our patients by providing the right care to patients at the right time, and in the most cost effective way. This will mean up to 122,000 fewer patients being taken to emergency departments when their needs could be better met in a different way, and we will deliver significant efficiencies in avoided costs to the urgent and emergency care sector.

Job overview

  • This post is to support Night Fleet Mobile Operations for London Ambulance Service therefore night shifts only. 
  • To reduce ambulance fleet VOR by proactively inspecting vehicles, repairing defects (including roadside) and carrying out safety inspections, roadside, onsite or at stations.
  • Provide excellent customer service to front line crews and managers by resolving vehicle related issues whenever possible and reporting performance. Provide training and information to Operational colleagues at a local level.
  • Develop a system of working in the area covered to support Operational Managers as an effective useful resource to improve vehicle maintenance and VOR. Make decisions and plan actions using own initiative to influence daily and longer term VOR levels with in the area covered. Meet or exceed the agreed SLA and KPI’s that are laid out below to ensure effective performance.
  • Represent Fleet at stations within the area championing initiatives to improve performance and designing improved Fleet support programs.
  • Use of a tablet device to record all work carried out at scene in real time to update Fleet management system.
  • The post holder may be asked to fill the position of a base Workshop Technician or Acting Workshop Manager on occasion, carrying out the full range of duties and managing technician staff at that location. Ensuring that other arrangements are made to cover the mobile workshop working

Main duties of the job

  • Manage a modern well equipped mobile workshop, being responsible for all equipment and stock held on the vehicle. Control £5k of stock by accounting for items, allocating to work, reordering and adjusting to changing needs or to facilitate performance improvements.
  • Use advanced knowledge of electronic diagnostic equipment to determine the cause or causes of malfunctions in vehicles, components and systems.
  •  Carry out a dynamic risk assessment whilst attending vehicles both roadside and at a static location
  • Use mobile workshop tools and equipment to manufacture or repair component parts, to effect repairs where this will lessen downtime or cost and negate the need to recover vehicles or call out part suppliers.
  • Report all work or faults found by liaising with the base workshop managers and FAD as appropriate, so that live work records can be maintained in Fleetwave.
  • Apply the Trust’s policies in respect of maintenance practice and standards to ensure that maximum benefit is obtained in terms of equipment available and to ensure economic use of materials minimising total maintenance costs.
  • Use safe working practices and procedures at all times and in particular to comply with the Trust’s Health and Safety at work policy, including the wearing of protective clothing and the maintenance of tidy personal appearance. Particular attention is also required in consideration of lone working policies and roadside safety.

Working for our organisation

As part of your training and development you will be required to attend training courses as and when necessary. The service also offers staff the opportunity of personal development plans, within the Knowledge and skills framework of the NHS.

Working as part of  a team including both the workshop and wider LAS environment supporting the London Ambulance Service NHS Trust in maximising vehicle availability enabling operational colleagues to provide patient care

Detailed job description and main responsibilities

Please note we have vacancies across various Pan London sites including West Ham, Croydon and Fulham. Please state your location preference in your supporting statement. 

To view the full detailed job description and main responsibilities for the role, please see attached job description.

Person specification


Essential criteria
  • Have served a recognised apprenticeship in Motor Vehicle Maintenance and Repair.
  • Specialist knowledge across a wide range of practices and procedures in relation to vehicle chassis and vehicle body manufacturers (including engines, brakes, suspension, electrics, blue lights, sirens, eberspacher heaters, communications and control units).
  • Professional knowledge acquired through HNC level plus specialist knowledge or equivalent.
  • Hold a current driving licence, valid in the UK, covering vehicles of category C1 with no more than 3 points. Your licence will then be assessed based on the conviction codes to decide if acceptable
  • Membership of IRTE or IMI


Essential criteria
  • Equivalent level of knowledge acquired through courses and experience which entail: • Main dealer accreditation e.g. Ford (diagnostics, engine, drive train, battery electric vehicle) • Annual refresher training
  • Extensive experience in the repair and maintenance of petrol and diesel vehicles, with the ability to work unsupervised on a diverse and specialised fleet
  • To have comprehensive knowledge of vehicle electrical systems, including modern vehicle electronic management, and of computer-based workshop diagnostic equipment e.g.Tech 1, Tech 2 and Star Diagnostic


Essential criteria
  • The following in-depth training, minimum of 4 years’ experience post apprenticeship in a workshop: • Significant experience - Vehicle Diagnostics • Vehicle Bodybuilder • 7 days – MOT • 7 days - Stretchers, power load, carry chairs • 7 days - Vehicle Body & Equipment • 2 days - Specialist 4x4 Training

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDisability confident committedCare quality commission - GoodStep into health

Documents to download

Apply online now

Further details / informal visits contact

Anne Fulcher
Job title
Fleet Governance & Performance Manager
Email address