- This post is only open to internal applicants.
- Band 7
- 37.5 per week
- £39,855 to £49,674 pa incl HCAS
- 26/03/2019 23:59
London Ambulance Service NHS Trust is the busiest emergency ambulance service in the UK with over 5,000 staff who works across a wide range of roles. Our service operates over an area of approximately 620 square miles across London based in 70 ambulance stations.
We serve more than eight million people who live and work in the London area. Our main role is to respond to emergency 999 calls, getting medical help to patients who have serious or life-threatening injuries or illnesses as quickly as possible.
However, many of our patients have less serious illnesses or injuries, and do not need to be sent an ambulance on blue lights and sirens. Often these patients will receive more appropriate care somewhere other than at hospital and so we provide a range of care to them, recognising that many have complex problems or long-term medical conditions. We also provide clinical assessments over the phone to more callers with less serious illnesses and injuries.
As an integral part of the NHS in London, we work closely with hospitals and other healthcare professionals, as well as with other emergency services. We are also central to planning for, and responding to, large-scale events or major incidents in the capital.
In everything we do, we are Respectful, Professional, Innovative and Collaborative.
Respectful - Caring for our Patients and each other with compassion and empathy. Championing quality and diversity. Acting fairly.
Professional - Acting with honesty and integrity. Aspiring to clinical, technical and managerial excellence. Leading by example. Being accountable and outcomes orientated.
Innovative - Thinking creatively. Driving value and sustainable change. Harnessing technology and new ways of working. Taking courageous decisions.
Collaborative: Listening and learning from each other. Working with partners. Being open and transparent. Building trust.
The Business Support Manager will play an important role in delivering service in the busiest ambulance service in the UK both in terms of operational delivery and quality perspectives. This is an exciting opportunity to play a significant part in building upon the Trust's recent 'Good' CQC rating and achieving our vision of building a world-class ambulance service for a world-class city.
You will provide business support to the Head of 999 Service Delivery and Head of Quality and Continuous Improvement, supporting them to deliver their objectives. Your role will include project work, oversight of risks and budget management.
You will monitor and take action to address any delays across the senior manager’s remit and analyse substantial and complex data. Suggest future courses of action to assist with decision making and when necessary to assist in the communication and presentation of this complex data at meetings.
Proposed interview date: Friday 12 April 2019
Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the resident labour market test. UK Visas and Immigration (UKVI) requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UKVI website. From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks for Overseas Applicants.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Further details / informal visits contact
Head of 999 Service Delivery
020 7783 2249