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Quality Compliance Manager

Band 8a

Main area
Quality Compliance Manager
Grade
Band 8a
Contract
Permanent
Hours
37.5 Hour per week
Job ref
308-CORP-0495-B
Town
Waterloo HQ
Salary
£49,047 - £56,602 pa inclusive HCAS
Closing
19/08/2018 23:59

London Ambulance Service NHS Trust is the busiest emergency ambulance service in the UK with over 4,500 staff who works across a wide range of roles. Our service operates over an area of approximately 620 square miles across London based in 70 ambulance stations. 

 

We serve more than eight million people who live and work in the London area. Our main role is to respond to emergency 999 calls, getting medical help to patients who have serious or life-threatening injuries or illnesses as quickly as possible.

 

However, many of our patients have less serious illnesses or injuries, and do not need to be sent an ambulance on blue lights and sirens. Often these patients will receive more appropriate care somewhere other than at hospital and so we provide a range of care to them, recognising that many have complex problems or long-term medical conditions. We also provide clinical assessments over the phone to more callers with less serious illnesses and injuries. 

 

As an integral part of the NHS in London, we work closely with hospitals and other healthcare professionals, as well as with other emergency services. We are also central to planning for, and responding to, large-scale events or major incidents in the capital. 

 

In everything we do, we are Respectful, Professional, Innovative and Collaborative. 

 

Respectful - Caring for our Patients and each other with compassion and empathy. Championing quality and diversity. Acting fairly.

 

Professional - Acting with honesty and integrity. Aspiring to clinical, technical and managerial excellence. Leading by example. Being accountable and outcomes orientated.

 

Innovative - Thinking creatively. Driving value and sustainable change. Harnessing technology and new ways of working. Taking courageous decisions.

 

Collaborative: Listening and learning from each other. Working with partners. Being open and transparent. Building trust.

 

London Ambulance Service NHS Trust is the busiest emergency ambulance service in the UK with over 4,500 staff who works across a wide range of roles. Our service operates over an area of approximately 620 square miles across London based in 70 ambulance stations.

 

We serve more than eight million people who live and work in the London area. Our main role is to respond to emergency 999 calls, getting medical help to patients who have serious or life-threatening injuries or illnesses as quickly as possible.

 


However, many of our patients have less serious illnesses or injuries, and do not need to be sent an ambulance on blue lights and sirens. Often these patients will receive more appropriate care somewhere other than at hospital and so we provide a range of care to them, recognising that many have complex problems or long-term medical conditions. We also provide clinical assessments over the phone to more callers with less serious illnesses and injuries.

 


As an integral part of the NHS in London, we work closely with hospitals and other healthcare professionals, as well as with other emergency services. We are also central to planning for, and responding to, large-scale events or major incidents in the capital. In everything we do, we will provide care, clinical excellence and commitment.

 


The Role


As a result of our continued commitment to high quality patient care, we have an excellent opportunity for a Quality Compliance Manager to join our Quality Intelligence and Improvement Team.

 


Reporting to the Head of Quality Intelligence and Improvement, the Quality Compliance Manager will ensure the hospital maintains compliance with all Care Quality Commission (CQC) regulatory requirements and will develop further the trust’s quality assurance and monitoring systems.

 

They will take the lead to support and manage all aspects of compliance assurance, ensuring the Trust has robust compliance processes in place.

 


Duties of this role will include:


• Leading and supporting the management and operational teams to achieve an outstanding rating for CQC inspections

 


• Ensuring trust readiness for external regulatory inspections (CQC) and ensuring appropriate evidence is in place to meet inspection requirements

 


• Responding appropriately to inspection findings and putting action plans in place across relevant areas

 


• Minimising risk across the sites and ensuring there are effective data collection systems in place in compliance to national policy
We’re therefore looking for a Quality Compliance Manager with an extensive background in Governance/ Risk Management from a health care setting.

 


You will have previously held a lead role in maintaining and implementing regulatory standards and have successfully taken organisations through CQC inspections and have used HealthAssure Software. Strong organisational, planning and interpersonal skills are a pre-requisite to ensure thorough communication across all levels.

 


As Quality Compliance Manager at the London Ambulance Service, you will get to enjoy working as part of a close-knit, supportive and friendly team. You will be rewarded with ongoing professional training and development and a competitive salary.

 


Please ensure that you read the Job Description which also includes the person specification before applying for this post.

 

 

 PREVIOUS APPLICANTS DO NOT NEED TO APPLY

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Applicant requirements

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the resident labour market test. UK Visas and Immigration (UKVI) requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UKVI website. From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks for Overseas Applicants.

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Apply online now

Further details / informal visits contact

Helen Woolford, Head of Quality Intelligence and Improvement on: 0207 922 7458 or Email: Helen.Woolford@lond-amb.nhs.uk

 

If you have problems applying, contact

Telephone
02030690262