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Technical Architect

Band 8B

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Band 8B
Full time - 37.5 hours per week
Job ref
220 Waterloo Road, London, SE1 8SD
£61,861 - £70,959 per annum inclusive of HCA
Salary period
27/06/2022 23:59

London Ambulance Service covers an area of 620 sq. miles, serves one of the world’s most dynamic and diverse cities and is the busiest ambulance service in the UK. We handle over 1.9 million emergency calls from across the capital and attend more than 1.2 million incidents every single year as well as delivering a 24 hour NHS 111 Integrated Urgent Care Service in South East and North East London that we estimate will respond to around 1.4million urgent care calls by the end of the year.


We employ over 8,000 people who work or volunteer across London to respond to the health needs of over eight million people who live, work and travel in the capital. We work closely with our NHS partners and are commissioned by 32 clinical commissioning groups spread across 5 sustainability and transformation partnerships (STPs) and NHS England for our specialist services. We work alongside London’s hospital, mental health and specialist trusts, as well as the five STPs across Greater London.


In addition we work in partnership with the other emergency services, London’s Air Ambulance and London’s Resilience Forums to make sure we are ready and prepared to respond to major incidents and ensure we keep Londoners safe. As the only pan-London NHS provider we have a unique opportunity to play a leading role in integrating access to emergency and urgent care right across London.


By 2023 we will improve outcomes and experiences for all our patients by providing the right care to patients at the right time, and in the most cost effective way. This will mean up to 122,000 fewer patients being taken to emergency departments when their needs could be better met in a different way, and we will deliver significant efficiencies in avoided costs to the urgent and emergency care sector.

Job overview

The biggest ambulance trust in the UK has an opening for a technical architect to join as a key member of our Information Technology team. We are looking for an experienced IT architect who will work across the varied and challenging range of infrastructure, applications, data and technologies that keep a critical emergency service functioning 24 hours a day, seven days a week.


The technical architect will also work supporting a programme of large-scale investment in updating our technology estate and infrastructure and introduce new and innovative IT solutions to support the work of our control rooms, our clinical staff and our ambulance fleet.

Main duties of the job

The technical architect will support a combination of predominantly Wintel-based estate, including specialist clinical and emergency services applications. These are hosted both on premise and in a private cloud with some additional SaaS applications. The technical architect may work across many domains, including network, systems, applications, end user computing and infrastructure. The successful candidate will:

  • Produce high and low-level technical designs, usually acting as the LAS lead, frequently collaborating with other technical teams, both LAS and third parties, and non-technical users.
  • Demonstrate an analytical and innovative approach to creating IT solutions and problem solving, including a balanced approach between risk and project delivery.
  • Maintain an agile and flexible approach within a fast-paced delivery environment and be a self-starter, able to plan and manage a diverse individual workload.
  • Have excellent communications and interpersonal skills in order to deal with a wide range of stakeholders. Good written and spoken communication skills are essential.
  • Possess the technical experience to lead IT governance activities and provide mentorship for other team members.
  • Provide respected architectural consultancy and advice and show a passion for the benefits of technology
  • Be educated to degree level or equivalent and possess relevant technical certifications.

Working for our organisation

London Ambulance Service NHS Trust is the busiest ambulance Trust in the UK. We are seeking someone who will fit with the Trust values of being respectful, professional, innovative and collaborative.


The team works widely across the Trust at all levels up to Board and with a variety of other partners such as external NHS Trusts, commercial organisations, Heathrow Airport, Stadia, London’s Air Ambulance and Healthcare UK and Department for International Trade.


You will, therefore, have the opportunity to join the team at an exciting time of growth and to gain experience of being involved in a varied portfolio.

Annual leave starts at 27 days rising to 33 days, plus bank holidays, in line with agenda for change (NHS terms and conditions).


Employees can access Blue Light (emergency services) discounts as well as NHS discount schemes.

Detailed job description and main responsibilities

  • Identifying the Trust’s current business and technology architectures and developing joined up designs and long term technology roadmaps for all business areas of the Trust to achieve the digital transformation required to realise the Trust’s future vision.
  • Conduct design activity so that business requirements are reviewed, interpreted and respond to, ensuring alignment between customer expectations and future IM&T / digital capabilities.
  •  Producing designs of information, software and infrastructure systems and services across all LAS functions, using standardised principles so that they support the roadmaps and are appropriately available, resilient and secure.
  •  Collating and providing structured architectural information to help IM&T manage and change the technical environment and the Trust the information it uses.
  •  Monitoring of Architecture services against a recognised Architecture Maturity Model
  •  Providing architectural expertise, direction, and assistance to staff and managers in and outside IM&T.

Person specification

Qualifications, Accreditations, Education

Essential criteria
  • Educated to degree level with appropriate post-graduate degree in a related field e.g. IT, Computer Science, Informatics, MBA, etc. or equivalent experience
  • TOGAF Foundation
Desirable criteria
  • TOGAF Certified, preferred


Essential criteria
  • Recent and relevant technical and solutions design experience within a large organisation using a recognised framework
Desirable criteria
  • Recent and relevant technical and solutions design experience within a large organisation in a Senior role, preferred.
  • Experience of delivering architectural and design services either in a clinical or blue light environment, preferred.
  • Formal Industry certification is preferred e.g. CCNA, CCIE, MCSE, CCBA, CBAP, BCS Advanced International Diploma in Business Analysis, ITIL, PRINCE2, etc.

Knowledge and Skills

Essential criteria
  • Broad and detailed knowledge of modern design techniques
  • Broad and detailed knowledge of modern technologies

Employer certification / accreditation badges

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Documents to download

Apply online now

Further details / informal visits contact

Michael Clarke
Job title
Senior Technical Architect
Email address